Deputy Home Manager – Residential Care Home

📍 Plymouth | Full-time | Permanent

An exciting opportunity has arisen for an experienced and compassionate Deputy Home Manager to join a well-established residential care home located in a stunning waterfront setting in Plymouth.

The home offers a modern, welcoming environment following extensive refurbishment, with en-suite bedrooms, nurses’ stations on each floor, comfortable lounges, outdoor terraces, and facilities designed to promote dignity, comfort, and independence. The service also benefits from close links to a wider retirement community, creating a vibrant and supportive atmosphere for residents.

About the Service

The service is operated by a long-established charitable organisation run by the Catholic congregation, the Sisters of Nazareth. The charity is committed to providing vulnerable people with a secure, healthy, and nurturing environment where they feel respected, valued, and comfortable on a daily basis.

Residents benefit from thoroughly refurbished and renovated accommodation, delivered by a professional and dedicated staff team. The service has strong community links, with GPs visiting regularly, and operates in line with modern inspection and regulatory requirements. A strong emphasis is placed on emotional wellbeing, independence, and meaningful living, with residents supported to access a range of stimulating activities and personal interests.

About the Role

As Deputy Home Manager, you will support the General Manager in the day-to-day running of the home and deputise in their absence. You will play a key leadership role in ensuring the delivery of a safe, effective, and high-quality care service that meets regulatory standards and the individual needs of residents.

Key Responsibilities

• Oversee all aspects of care delivery and daily operations within the home
• Develop, review, and update person-centred care plans
• Maintain accurate medication records and documentation
• Provide clinical guidance, support, and mentorship to care staff
• Ensure safe staffing levels through effective rota management, including occasional out-of-hours cover
• Build strong relationships with families, healthcare professionals, and community partners
• Communicate effectively with relatives and external professionals
• Provide professional supervision and support to staff
• Assess and manage clinical risk and ensure regulatory compliance
• Maintain confidentiality across all areas of care and management

About You

• Experience in a senior or leadership role within a care home setting
• Passionate about delivering high-quality, person-centred care
• A confident, supportive leader with strong organisational skills
• Kind, empathetic, and professional in your approach
• Strong understanding of regulatory frameworks and best practice
• Ideally hold SVQ Social Services & Healthcare SCQF Level 7 (or equivalent)
• SSSC registration is essential

All posts are subject to satisfactory references and PVG disclosure.

Benefits

• PVG disclosure certificate paid for
• Enhanced overtime rates
• Structured induction and ongoing learning & development
• Free access to a confidential Employee Assistance Programme providing 24/7, 365 support for colleagues and their families (covering physical, mental, and financial wellbeing)
• Access to the Blue Light Card discount scheme, offering thousands of online and high-street discounts
• Pension contributions
• Paid holidays
• Free onsite parking
• National Living Wage paid for colleagues aged 18–22